Use of Communications Systems -
Communications Policy
Communication systems are not only an essential tool for doing business, but
also an integral part of the daily work of many employees. Since these systems
affect virtually every organizational function, from customer service to
production, employers should adopt a communication systems policy that
identifies the proper uses of communication systems and encourages employees to
explore new information resources.
This Communication policy provides information regarding monitoring employee communications
including telephone conversations, voice mail and e-mail, improper use of
employer equipment, opening mail in the office, and expectations of employee
privacy.
· Communications for Business Use
· Cost-Effective Communications
· Property of Employer
· Monitoring Employee Communications
· Use of the Internet, E-mail, Instant Messaging, and Computers
·
Training Employees to Use E-mail Properly
· Transmission of Confidential Information
· Retention and Deletion of E-mail
· Restrictions of Personal Use
· Reimbursement of User Charges
· Incoming Calls and Messages
· Control of Official Communications and Mail
· Improper Use of Employer Equipment
·
Reasonable Accommodation Under the ADA
· Hearing Aid-Compatible Telephones
· Monitoring Phone Conversations
· Monitoring Computers and E-mail
· E-mail and Union Activity
· Personal and Confidential Mail
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A note regarding copyright:
Our policies are intended to help organizations create their own personnel
policies or handbooks for distribution internally. Accordingly, you may use the
Model Policies verbatim or modify them to suit the culture of your organization.
Since the policy is copyrighted, we are making a special exception for this
particular use. However, the policies may not be used to create or update
policies for any organization other than the one buying the policy. In other
words, you can’t create policies or handbooks to offer to other organizations,
either for profit or free of charge. This would be considered a direct violation
of our copyright.
For phone orders, call Personnel Policy Service toll-free at 800-437-3735.
Personnel Policy Service, Inc.
159 St. Matthews Avenue, Suite 5
Louisville, KY 40207
Ph: 800-437-3735
Fax: 800-755-7011
Website: www.ppspublishers.com