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Use of Communications Systems HR Policies & Procedures

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  Personnel Policy Service, Inc. :: Single HR Policies :: USE OF COMMUNICATION SYSTEMS Policy: Writing and Decision Making Kit

  USE OF COMMUNICATION SYSTEMS Policy: Writing and Decision Making Kit #73
USE OF COMMUNICATION SYSTEMS Policy: Writing and Decision Making Kit

 

 

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Use of Communications Systems - Communications Policy

Communication systems are not only an essential tool for doing business, but also an integral part of the daily work of many employees. Since these systems affect virtually every organizational function, from customer service to production, employers should adopt a communication systems policy that identifies the proper uses of communication systems and encourages employees to explore new information resources.
 
This Communication policy provides information regarding monitoring employee communications including telephone conversations, voice mail and e-mail, improper use of employer equipment, opening mail in the office, and expectations of employee privacy.

· Communications for Business Use
· Cost-Effective Communications
· Property of Employer
· Monitoring Employee Communications
· Use of the Internet, E-mail, Instant Messaging, and Computers
· Training Employees to Use E-mail Properly
· Transmission of Confidential Information
· Retention and Deletion of E-mail
· Restrictions of Personal Use
· Reimbursement of User Charges
· Incoming Calls and Messages
· Control of Official Communications and Mail
· Improper Use of Employer Equipment
· Reasonable Accommodation Under the ADA
· Hearing Aid-Compatible Telephones
· Monitoring Phone Conversations
· Monitoring Computers and E-mail
· E-mail and Union Activity
· Personal and Confidential Mail


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